Welcome to our terms and conditions of all our rentals.
This is important and affects your legal rights and obligations, so please read them and other terms referenced in this document carefully. Each guest must affirm via electronically or verbally agreement to these terms and conditions and becomes legal binding at the point the reservation is secured by payment. Booking through a 3rd party does not waive SkyRun’s rights under these terms and conditions.
SkyRun - Coastal Maine Vacation Rental Contract
PAYMENT: Payment of 1/3 of the grand total (or a minimum of $300) is paid at the time of booking.
The remainder of the balance is to be paid 30 days prior to arrival. If you booked through Airbnb
or another 3rd party site, they have collected your payments according to their payment terms &
CANCELLATION POLICY: See property listing and/or reservation confirmation for the specific
cancellation policy. In the case of a SkyRun Coastal Maine cancellation, through no fault of the
guest, the guest may be entitled to a full refund of lodging for the unused nights less certain booking
costs if canceled 30 days prior to arrival. If cancellation is 29 to 14 days prior to arrival guest shall be
refunded fifty (50) percent of their total rent amount minus booking costs. SkyRun Coastal Maines
liability shall not exceed the fifty (50) percent of the amount paid for the unused nights in the event
of cancellation. If cancellation is 13 days or less prior to arrival, guest is not entitled to a refund.
LONG-TERM RESERVATIONS: Reservations of 28 nights or more are considered long-term and have
different requirements. Long-term reservations are subject to their own cancellation policies,
payment policies and terms. All monies paid for long-term reservations are non-refundable at the
time the payment is collected. No refunds will be offered for cancellations. One third of the total
booking cost will be taken at the time of booking. The remaining balance will be divided into
equal monthly payments so that the reservation is paid in full 30 days prior to guest arrival.
Long-term reservations are not subject to local sales and lodging taxes. SkyRun reserves the right
to cancel long-term reservations within 72 hours of booking.
CHECK-IN: Your property will be ready for check in at or after 4pm EST. Guest will receive a text
and email once their property is ready for check-in. Unless otherwise indicated, guests may proceed
directly to their property.
CHECK-OUT: You must vacate the property no later than 10am EST. Unauthorized late checkouts will be
assessed a $300 fee per 30 minutes and possibly more during peak times. Departure instructions must
be followed to avoid additional charges, at the sole discretion of SkyRun Coastal Maine.
SPECIFIC PROPERTY BOOKED: You have booked a specific property. However on extremely rare occasions,
the specific property you booked may not be available due to circumstances beyond our control such
as maintenance problems with the property booked, or a change of ownership or management of the
property since you booked. If the property you booked is not available, SkyRun Coastal Maine will
attempt to place you into a similar or better property at the same price or offer you another
property at a lower rate. If the replacement property offered is not acceptable to you for any
reason, SkyRun Coastal Maine will cancel your reservation and refund your total amount paid.
SkyRun Coastal Maine does not guarantee that a suitable property will be able to be found. If the
have rented becomes un-occupiable before or during your stay (heat or refrigerator breaks for
example), SkyRun Coastal Maine will also make our best effort to find you a similar or better
place to move to and if unable to do so, refund the portion of your rent unused.
EARLY DEPARTURES: As reservations are carefully scheduled in advance, no refund will be given if a
guest leaves prior to their reserved departure date, regardless of reason.
DAMAGE, TRASH, & CLEANING: Any damage, excessive cleaning, excessive trash, incidental charges such
as added housekeeping may result in additional charges, at the sole discretion of SkyRun Coastal
SMOKING: Smoking is prohibited in the property at all times. Condo Associations restrict smoking on
complex grounds and porches. Removal of smoke detectors is illegal and will result in charges.
Violators are subject to a $500 fine in addition to applicable cleaning charges and reinstallation
charges or replacement of any damaged detectors at the sole discretion of SkyRun Coastal Maine.
LOST & FOUND: It is the responsibility of the guest to ensure all personal items are gathered at
departure time. Any item left behind in the property that a guest would like returned will be
subject to a $35 handling fee plus packaging and shipping costs. We cannot guarantee an item left behind by a
guest will be found.
PARKING: SkyRun Coastal Maine will NOT be held liable for ticketing and/or towing of guest
vehicles. Guests exceeding the maximum number of cars will be asked to move additional cars or may
be towed. No refunds or compensation will be paid to guests that ignore the parking restrictions
outlined in the ad when the property was booked.
KEYS: All keys, keycards, remotes will be left in the unit on the kitchen counter prior to
departure. Lost keys, keycards or remotes will incur a charge of $175.
PETS: Some properties do not allow pets. If that is the case for the property you are staying at
that means pets are prohibited in the property at all times. (if you are claiming an emotional
support pet and did not disclose this these charges WILL still apply) Any evidence of pets
discovered in or around the home will result in a $500 fine, plus charges for any damages sustained
or extra cleaning required, at the sole discretion of SkyRun Coastal Maine.
VEHICLES: Some locations in Maine are subject to extreme weather including snow and ice that may
make roads and driveways impassable and dangerous. All guests are encouraged to use all-wheel or 4-
wheel drive vehicles. Roads can be difficult to navigate, and driveways may be steep. SkyRun
Coastal Maine will not provide refunds to guests unable to reach or get out of their property or to
guests needing rescue or towing.
HOT TUBS and Pools : Guest use of any hot tub, pool or spa assumes all risks and liability. Guests
are advised that there are potential dangers to children who are not carefully supervised, as well
as any person using hot tub ,pool or spa too long or if a person has health risks, is intoxicated,
using any kind of drugs or medication, or is pregnant. Guests are advised that the chemicals used
in the servicing and maintenance of the hot tub, pool and spa can lead to skin and eye irritations,
rashes, and other reactions especially in children. Guest agrees to waive any claim whatsoever
against SkyRun Coastal Maine, it's owners, contractors, employees, principals, agents, and
associated property owners accidents, illness, or injury arising from use of any hot tub or spa.
Guest agrees that he/she is responsible and liable for any damages that occur to the hot tub,pool
or spa through their or their guest's misuse or negligence. Should guest or guest's guests
contaminate the water with any foreign substance by not abiding by the rules, guest agrees to an
additional charge of $500.00 to cover the cost to drain, clean and refill the hot tub, pool or spa
and remediate the contamination to the filtering system. Each hot tub is serviced prior to arrival
and the chemical levels are checked and recorded.
UNFORESEEN ISSUES: Unforeseen and uncontrollable circumstances may occur during your stay including
but not limited to, internet, TV, and utility outages, inclement weather, travel delays, limited
availability of town services, the closing of common & home amenities (including hot tubs, pools,
and fitness centers). Guests are not entitled to full or partial refunds for any unforeseen
circumstances. SkyRun Coastal Maine as an entity and the reservations associated with a home are not part of or
party to the sales contract for a home; in the event that a home is sold and future reservations
are not accepted by the new homeowner, reservations are subject to cancellation or the reservation
may be moved to another comparable SkyRun Coastal Maine property.
VIOLATIONS: Any violations of this rental contract and/or SkyRun Coastal Maine policies may
result in immediate removal from the property.
LIABILITY RELEASE: SkyRun Coastal Maine, it's owners, employees, contractors, principals, agents,
and associated property homeowners, will be released and held harmless from any and all liability,
claims, costs and expenses whatsoever arising out of or related to any loss, damage or injury that
may occur while on the premises.
AGE & OCCUPANCY RESTRICTIONS: Guests must be at least 25 years old to rent a property from SkyRun
Coastal Maine. At any time SkyRun Coastal Maine may request that the guest who reserved must
provide a valid ID as proof of age. The person booking the property must be in the property for the
entire duration of the guest stay. Maximum occupancy at any time is equal to the number of people
the property sleeps in beds. No people beyond that number are allowed at any time. Exceeding this
occupancy is grounds for immediate removal from the property without refund.
PARTIES: No house parties, weddings, receptions, or events are allowed at any SkyRun Coastal
Maine property. If there is a party in the property (as further evidenced by a noise complaint,
security report, or by excessive amounts of trash or destruction) the guest will be charged for a
complete clean, replacement of damaged items and property, HOA fines, plus any additional charges
necessary to return the home to its previous state. Such activities completely void the Damage
TV: Some properties are equipped with standard cable service; this is a service paid by the
homeowner and a benefit extended to the guest at no additional cost and provided by a local service
provider. Guests are not entitled to nor should they expect access to Pay Per View, Netflix, HBO or any other
premium channel. Guests may never call the 3rd party service to purchase or extend the provided
service. Circumstances outside of SkyRun Coastal Maine control may result in service
interruptions, outages, degradation or what the guest may consider less than satisfactory service
to what they may be accustomed to. SkyRun Coastal Maine will not reimburse or refund any monies
to the guest in the event of any of the above circumstances.
INTERNET: Most properties are WiFi enabled; this is a service paid by the homeowner and a benefit
extended to the guest at no additional cost and provided by a local service provider. SkyRun
Coastal Maine cannot guarantee reliable or consistent internet service. Circumstances outside of
SkyRun Coastal Maine control may result in service interruptions, outages, degradation or what
the guest may consider less than satisfactory service to what they may be accustomed to. SkyRun
Coastal Maine will not reimburse or refund any monies to the guest in the event of any of the above
circumstances. If a guest wants to ensure optimized and reliable service, SkyRun Coastal Maine
recommends guests travel with their own form or access to internet services.
PHONE: Guests understand that phones (land line or VoIP) may not be present in a property and
should not be expected. Guests are encouraged to have mobile phones charged for communication in an
emergency. Some properties have poor cellular coverage which is beyond SkyRun Coastal Maine
control. Refunds and credits will not be provided to guests for slow or nonexistent service.
ELECTRICITY: SkyRun Coastal Maine is serviced by a variety of power companies. Power
interruptions and outages may occur at any time. SkyRun Coastal Maine cannot guarantee power,
heat or electricity in the event of an power outage or interruption. SkyRun Coastal Maine will
not reimburse or refund any monies to the guest in the event of any of the above circumstances.
WEATHER: SkyRun Coastal Maine will not refund guests for any weather-related issues including but
not limited to road conditions, lack of snow, too much snow, or inability to get to the property
due to weather or flight delays/cancellations; or issues resulting in weather conditions such as
power outages, etc.
ENVIRONMENT & SNOW: SkyRun Coastal Maine is located in the northeast - some properties may be get
up to 12-20 inches of snow in the winter months. . There is typically 60-70% humidity year-round.
Summer temperatures may average 60-100 degrees with a low in the 40-50s. Properties in SkyRun
Coastal Maine that DO NOT Have Air Conditioning (AC) fans are provided for guest comfort. Winter
temperatures may vary widely from negative temperatures to 40-50 degrees. Most properties in SkyRun
Coastal Maine have baseboard heaters which may take several hours to register heat changes.
SkyRun Coastal Maine, HOA and building managers make efforts to clear private drives, sidewalks, stairs
and access points but in this environment ice and snow will always exist... take care while walking
and moving about to avoid falls and slips. Some access points, stairs and decks may not be shoveled
if it is not the primary access to the property, note that sometimes the garage is the primary
access point. Driveways will be plowed when there is more than 6 inches overnight and there may be
delays in equipment reaching properties as major roadways need to be cleared by the county first and
foremost. Despite efforts, ice and snow will remain, ice melt is provided at properties. Decks,
stairs, entranceways, sidewalks, driveways, paths and patios may be slippery; use caution at all
times. Be cautious of roof overhangs where snow and ice are likely to build up.
COMMON-USE AREAS & HOAs: Condominiums and townhouses are managed by 3rd party Home Owners
Associations (HOAs). These HOAs manage and control shared amenities which include but are not
limited to outdoor grills, hot tubs, pool, fitness areas, parking structures and areas, picnic
areas and landscaping. Be aware that during non-peak times amenities may be unavailable due to
circumstances out of SkyRun Coastal Maine control such as building and amenity maintenance or
closures. Also, even during peak times HOAs may need to make buildings and amenities unavailable
for emergency maintenance and other reasons out of SkyRun Coastal Maine control. For no reason
will SkyRun Coastal Maine provide a refund if amenities are unavailable due to HOA closures or
maintenance. SkyRun Coastal Maine offers vacation rentals 365 days a year and has no control over the
availability of amenities controlled by HOAs or complexes; nor does SkyRun Coastal Maine have any
obligation to disclose availability to guests. SkyRun Coastal Maine will not provide any refunds
to guests for the unavailability of such services.
TOWN & RESORT SERVICES: SkyRun Coastal Maine operates within many towns which offer wonderful
events, entertainment, restaurants, cultural activities and more. SkyRun Coastal Maine offers
vacation rentals 365 days a year and has no control over the availability of resort, town or county
services and activities; nor does SkyRun Coastal Maine have any obligation to disclose availability to guests.
SkyRun Coastal Maine will not provide any refunds to guests for the unavailability of such services.
OWNERSHIP of PROPERTY: guest acknowledges that they do not own nor have any rights to the property.
The guest may never alter the appearance or function of any part or contents of the property at any
time (this includes but is not limited to paint, window coverings, furniture, appliances).
Additionally, the guest may never employ directly or on the behalf of SkyRun Coastal Maine or the
homeowner a 3rd party contractor or vendor to perform any work or services within or to the
property (this includes but is not limited to hiring housekeepers, handymen, contacting internet or
TV providers directly). The guest may not move any furniture or electronics at any time.
FOR SALE: SkyRun Coastal Maine provides short-term rental services to properties that may be For
Sale. If a property is For Sale, and a potential buyer would like to view or tour the property
during a guest stay SkyRun Coastal Maine will notify the guest prior to the showing. If a
property is sold, reservations may be cancelled and refunded, or the guest may be moved to another
comparable SkyRun Coastal Maine property will be provided to the guest.
LIMITATION OF LIABILITY: SkyRun Coastal Maine assumes no liability for your stay in Maine or the
activities that you take part in while here. The limit of SkyRun Coastal Maine's liability is the
total amount of compensation we have received for your home rental.
CAMERAS: For the protection of the home and homeowners rights to continue to rent their home, be
advised that some homes have outdoor cameras are in place to ensure compliance with County, Town or
HOA Short-Term Rental rules (parking compliance, noise violations, trash violations, etc.) and
violations of terms and conditions will result in guest fines, ticketing or even eviction.
AUTHORIZATION FOR CHARGES: I hereby authorize SkyRun Coastal Maine to charge my credit card for
any and all charges related to my rental that may include damage to the property, excessive
cleaning or trash, unpaid fees and charges applicable to the rental. If I booked through a 3rd
party, I agree that SkyRun Coastal Maine may pursue collections of monies due through the 3rd
party and I agree that will comply with the policies and decisions of the 3rd party to award SkyRun
Coastal Maine reimbursement of any costs related to property damage, excessive cleaning or trash,
unpaid fees and charges applicable to the rental. I further agree that I will not charge back said
charges. I agree not to dispute charges made under this agreement.
ACKNOWLEDGEMENT: You have 24 hours to cancel your reservation if you do not agree, otherwise you
hereby accept the reservation. By accepting this reservation you acknowledge that you have read,
and do hereby accept and will abide by the terms & conditions contained herein.
This rental agreement may be changed at any time and without notice. (REV. 7.10.21)